FOR IMMEDIATE RELEASE
World’s first end user hardware based activation and license management site updated to add user benefits – license transfer and Zero Downtime.
SAN JOSE, CALIFORNIA – April 12, 2004 – PACE Anti-Piracy Inc., a leader in the development and licensing of anti-piracy systems for software publishers, has completed a major update to the iLok user services site. http://www.iLok.com
The updated site supports all users of the iLok USB smart key from PACE Anti-Piracy. The iLok.com website allows both end users and software publishers to enjoy a more advanced license management experience. In many cases, users have licenses from multiple software vendors. iLok.com allows users to manage their licenses and transfer licenses from one iLok to another. When permitted by license agreements users can also use iLok.com to securely transfer ownership to another user.
PACE has also added an advanced feature called ZDT (Zero Downtime). ZDT allows users, who have subscribed to the service, to get instant back up activations over the Internet at any time of day or night until the issue can be resolved with the broken, stolen or lost iLok. This feature can be a life-saver for users who cannot afford to sit idle waiting for replacement licenses.
“These new developments follow a long tradition of commitment to advanced features, ease-of-use and security for the modern software publisher,” said Allen Cronce, President and founder of PACE Anti-Piracy, “iLok.com is the perfect solution for software publishers to create an wide range of user friendly activation services for their customers”.
ZDT is a yearly subscription per iLok that allows a user to instantly get temporary licenses for transfer to a backup iLok in the event of a problem. With the addition of PACE’s automated RMA system, professional and time critical software users can do their work knowing that should there be an accident or problem that business will not be negatively impacted.
“The iLok has been shipping for several years now and we have collected a lot of feedback from customers in the field” Andrew Kirk, VP of Business Development explains, “We have worked hard to add end user benefit features and customers are happier with this experience. In fact, when our software publisher clients offer their customers a choice between iLok and traditional per machine software activation, a majority of users prefer the iLok solution. Many users are even buying additional iLoks for the portability and convenience. This is unprecedented in the copy protection industry – nowhere else do customers purchase their own USB dongle for license management. We will continue to pioneer features with user benefit into our products”.
Features and Benefits of iLok.com
• FREE Registration: Sign up for Free. Register, name and organize your iLoks.
• Manage: The iLok can hold over 100 activations from different vendors and Ilok.com provides users a way to download and organize licenses. iLok.com offers the ability for users to retrieve licenses sent to their iLok.com account. Licenses can have many different attributes such as: demo, timed licenses, NFR (not for resale), rental, and perpetual activation. Vendors can also use a subscription based model if desired.
• Move: Registered users can move their licenses between iLoks to allow more control over organizing their licenses. Note that vendors reserve the right to restrict this feature with respect to their products depending upon their specific license agreements.
• Support: While the iLok is a simple and robust product, it is not immune to harsh treatment. iLok.com offers and automated RMA process online to assist end users in determining if there is a problem with their iLok.
• Zero Downtime: ZDT is the world’s most advanced RMA process. Designed by engineers with feedback from end users who have been through a multitude of RMA processes, ZDT helps the user to get back to work within minutes. Users subscribe to the premium service for a $30.00 fee per iLok. If an iLok is broken or has an issue, the customer can use ZDT to get instant temporary replacement activations sent to their ilok.com account. The end user must have a back-up iLok or a second iLok to use. In order for perpetual licenses to be issued, the broken iLok must be returned to PACE for analysis. Note that some rare cases, due to licensing agreements, the ZDT replacement are not enabled for all products. ILok.com makes these options and exceptions clear to the users.
End users:
Visit iLok.com today and learn more at http://www.iLok.com
Ask your software vendors to support iLok so that you can take advantage of the many user friendly features.
Software publishers, developers and distributors:
To learn more about how protect your products and give your users flexibility with iLok please contact PACE Sales at sales@paceap.com. Evaluation kits are available, for details please refer to the following http://www.paceap.com/docs/PACEEval.pdf
PACE Anti-Piracy Inc. is a privately held company based in San Jose, California. Since 1985, PACE has provided software publishers and distributors with high quality solutions for secure software distribution and license management. PACE’s products are used by hundreds of world-class software publishers around the world, including AVID/Digidesign, Dolby Laboratories, FontWorks Japan, Mark of the Unicorn, Morisawa and Company, Network Associates, Nikon, Philips, Sanyo, Sonic Solutions, WAVES, The Walt Disney Company as well as over 40 Pro Audio Music software publishers.
Media Contact:
Andrew Kirk
Media Relations
Phone: 408-979-9774 ext 653
Fax: 408-979-9775
E-mail: andrew@paceap.com
© 2004 PACE Anti-Piracy InterLok and iLok are trademarks of PACE Anti-Piracy, Inc. All other brand names mentioned are registered trademarks or trademarks of their respective holders, and are hereby acknowledged.